Refresh Support
Your U.S.-Based Support Team!

CUSTOMER
SUPPORT
DEPARTMENT
MON-FRI
9AM-9PM
SATURDAY
12PM-9PM
SUNDAY
7AM-2PM
Backed by RefreshCare
Your LED wall is mission-critical, and extended downtime isn't an option. RefreshCare is the support program behind every wall we install, built to keep yours running smoothly for years.
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5-Year Warranty
Standard coverage on every wall. Extend it to 7 years with RefreshCare Elite.
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Support Kit
Spare LED modules kept on site, so a quick swap gets your wall back to full picture.
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Remote Diagnostics
80% faster solution times on average compared with walls not set up with remote tools.
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Priority Support, 7 Days a Week
Specialized LED technicians on our U.S.-based team, every day of the week.
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In-House Fast-Track Repair
Repairs handled by our own team, backed by a domestic parts inventory.
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Customized Team Training
Hands-on training at installation covering panels, modules, power, software settings, and basic troubleshooting.
Reach out
Submit the ticketing form on this page, call or text (909) 328-6078, or email [email protected]. Tell us what you're seeing on the wall.
We diagnose
A specialized LED technician reviews your issue. Walls set up with remote tools can often be diagnosed without anyone on site.
Quick fix on site
Many issues are solved with a module swap from your Support Kit. Our tech walks your team through it using the training you received at installation.
Fast-track repair
If a part needs more than a swap, our in-house team handles the repair and pulls from our domestic parts inventory.
RefreshCare Elite
Extend your warranty coverage to 7 years for added peace of mind.








